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Need Help?

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If the power goes out, wait 15 minutes before calling us on 1800 245 090. Chances are we're already on it.

For real time updates on interruptions to supply:

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  • Power and water emergencies and faults

    1800 245 090
  • Police, fire or ambulance emergencies

    Triple Zero 000
  • Floods, storms and cyclones emergencies

    132 500
  • Season Checklist

For more information visit our cyclones, storms and floods page